Refund policy


Return
Our policy lasts for 30 days. If 30 days have passed since your purchase, we will not be able to provide you with a refund or exchange.

To qualify for a return, your item must be unused and in the same state as the item you received. It must also be in the original packaging.

Several items cannot be returned. Perishable items such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are private or sanitary products, hazardous materials or flammable liquids or gases.

Other non-returnable items:
-gift card
-Downloadable software products
-Some health and personal care products

In order to complete your return, we need a receipt or proof of purchase.
Please do not return your purchase to the manufacturer.

In some cases, only a partial refund (if applicable)
-Books with obvious signs of use
-Opened CD, DVD, VHS tape, software, video game, cassette tape or vinyl record
-Any items in non-original condition, damaged or missing parts due to reasons other than ours
-Any item returned within 30 days after delivery

Refund (if applicable)
After receiving and checking your return, we will send you an email to inform you that we have received the return. We will also notify you to approve or reject the refund.
If you are approved, your refund will be processed and the credit limit will be automatically applied to your credit card or original payment method within a certain number of days.

The refund is overdue or lost (if any)
If you have not received a refund, please check your bank account again first.
Then contact your credit card company, it may take some time to officially release the refund.
Next, please contact your bank. Refunds usually take some processing time.
If you have completed all the steps but still have not received a refund, please contact us at luyihui163@163.com.

Sales item (if any)
Only regular-priced items can be returned, but unfortunately, promotional items cannot be returned.

Communication (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email to luyihui163@163.com

Giveaway
If the item was marked as a gift when it was purchased and shipped directly to you, you will receive a gift card as the value of your return. Upon receipt of the returned item, a gift certificate will be mailed to you.

If the product is not marked as a gift at the time of purchase, or the gift-giver sends the order to himself and then sends it to you later, we will refund the gift-giver and he will find out your return.

transport
Return
You will be responsible for paying your own shipping costs for the returned items. Shipping costs are non-refundable. If you receive a refund, the return shipping fee will be deducted from your refund.

Depending on your residence, the arrival time of the exchanged products may vary.

If you ship more than $75, you should consider using a traceable shipping service or purchasing transportation insurance. We do not guarantee that we will receive your returned items.